kSail Help and Support

kSail Help Centre

Welcome to the kSail Help and Support Centre.

We are steadily building content to provide as much support as possible across the full range of kSail Services.

You will find:
  • User guides and help topics for the kSail Events Reults Portal
  • Documentation and Support articles for kSail Own Brand Products
  • General Help and Advice from the kSail Team
We have an archive of material to work through and publish. If you can't find what you are looking for, please contact Keith or the team who will be delighted to try and help.
    • Recent Articles

    • Finalising Results & World Sailing XRR Export

      At the end of the event the race team is able to create a finalised and validated result, this result will then be displayed back to teams and clubs allowing them to track their results across events. For events who are able to send results to World ...
    • Tiller Extension UJ's - A Fleet Perspective

      Where ever possible, try and be consistent with your Tiller UJ’s across your fleet. This means you can quickly and easily replace a tiller extension without worrying about whether the UJ will fit. Consider a UJ as a consumable item; make sure you ...
    • How Many Teams? How Many Flights?

      One of the things that we are regularly asked is what is the correct ratio of teams and flights when running a team racing event. There is not a perfect answer to this and every event will be slightly different depending on what the event objectives ...
    • Online Damage Deposit Service

      It is expected that all competitors show due care and attention to the boats that are provided for their use during events. However, when damage occurs, the sailor(s) at fault will pay the cost of the damage up to the level as set out in the Notice ...
    • Swiss League Race Generation

      It is possible to generate the next round +1 any time after the final race within a round has been completed. To alert you to the option to create a new round, a message will be displayed at the top of the result confirmation (update race status) ...

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